Posts
Acting Appointments: From Phenomenon to Abuse
Group for Legal and Political Studies (GLPS) has [...]
Digitalization of Educational Credentials: A Prerequisite for Reducing Administrative Burden
Public administration in Kosovo continues to face challenges [...]
National Conference “Citizens First” Held in Skopje
Skopje, 17 December 2025 The National Conference “Citizens First”, [...]
Citizen Perception of Public Administration Services in Kosovo: Results from Exit Polling in three municipalities on Service Quality, Accessibility and Digital Transformation
This brief presents the results of a citizen [...]
National Conference “Citizens First” Held in Pristina
Pristina, 3 December 2025 The National Conference “Towards Citizen-Oriented [...]
Service Delivery in North Macedonia: Results of the Exit Polling
Under the WeBER 3.0 project’s Small Grant Facility, [...]
Public Services for Vulnerable Groups of Citizens With and Without Disabilities
This policy brief proposes concrete measures to enhance [...]
National “Citizens First” conference: Towards citizen-oriented public services in Serbia
The European Policy Centre (CEP) organized the National “Citizens First” Conference – [...]
National Conference “Citizens First” Held in Podgorica
Podgorica, 30 October 2025 The National Conference “Citizens First”, [...]
Strengthening local engagement: WeBER 3.0 workshop empowers grantees for public administration reform
As part of the Western Balkan Enablers for Reforming [...]
Episode XV: Shaping governance for EU membership: Key SIGMA/OECD takeaways for the Western Balkans
Conversation between Milena Mihajlović Denić, Programme Director of European [...]
Reorganization of the Government
It has been four years since the government [...]
Law on Senior Civil Service: Is the Government Hesitant to Adopt it?
A professional, impartial, and effective public administration is [...]
PAR Monitoring and Coordination: From Recommendation to Action – Overcoming Barriers in SAI Recommendation Implementation
In every constitutional democracy, independent institutions play a [...]
Public Service and Human Resource Management: Evaluating the Effectiveness of Civil Servant Hiring Procedures in Bosnia and Herzegovina: Challenges and Opportunities for Reform
Bosnia and Herzegovina's civil service recruitment system continues [...]
