Publications
From eGovernment to digital transformation: An overview of key challenges in Montenegro
Digital transformation of public administration and society in Montenegro [...]
Open format data publishing – A practice that is yet to gain traction in Montenegro
Montenegro’s obligation to publish open data, i.e. data in [...]
State administration in Serbia: a thorny road to equal opportunities and access for all
The state administration has been reforming for almost two [...]
Transparency of PAR in the WB: Numerous shortcomings and limited examples of good practice in the region
At the centre of the monitoring of public administration [...]
The Neverending story of senior civil service depoliticisation in Serbia
Political influence on public administration is as old as [...]
Accessibility and Equal Opportunities in State Administrations in the WB: What Civil Servants and Civil Society Actors Have to Say?
Accessibility is considered a priority in a modern-day state [...]
Corruption within civil service: Unveiling the complex web
The issue of corruption persists in Kosovo, as it [...]
Transparency across public administration reform in Serbia: An underachieved priority
According to the Organisation for Economic Cooperation and Development [...]
Weak mechanisms for improving service accessibility for disadvantaged groups
The process of adjusting and improving accessibility to public [...]
Government-citizen relations in Bosnia and Herzegovina: Representation through policy-making process
Despite being a central part of the executive bodies, [...]
Addressing the lack of open data in Bosnia and Herzegovina
Open data refers to public sector information or government [...]
Publishing information on the public service in North Macedonia
In North Macedonia, the public has to be informed [...]
The role and potentials of the SAO in improving transparency, accountability, and efficiency of institutions
In the public administration context, as set forth under [...]
Accountability – a vital prerequisite for public authorities
Accountability is a precondition for public authorities in order [...]
Politicization risks in Albania’s civil service
The professional integrity of the civil service remains a [...]
Ticking the box on public consultations
A transparent approach to consultation processes, inclusive of civil [...]




