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Group for Legal and Political Studies (GLPS) held second Media Brunch
On 30 October 2026, the Group for Legal and Political Studies (GLPS) organised a media brunch at Soma Book Station in Prishtina, bringing together representatives from KatroR Media, ATV, A2 CNN, RTK, and BIRN/Prishtina Insight to discuss the role of the media in reporting on Kosovo’s Public Administration Reform (PAR) and opportunities to strengthen cooperation between media outlets and civil society organisations. The meeting was attended by GLPS Executive Director Njomza Arifi, Programme Manager [...]
After the Surname Changes: From Scattered Procedures to a Unified Life-Event Service
Life events are the moments when citizens face the most frequent and complex interactions with the administration. This is why the OECD Recommendation on Human-Centred Public Administrative Services (2024) and the SIGMA Principles [...]
Group for Legal and Political Studies (GLPS) held second Media Brunch
On 30 October 2026, the Group for Legal and Political Studies (GLPS) organised a media brunch at Soma Book Station in Prishtina, bringing together representatives from KatroR Media, ATV, A2 CNN, RTK, and BIRN/Prishtina [...]
Korisnici imaju reč: Kakvo je iskustvo građana četiri grada u Srbiji o pružanju usluga
Iskustvo građana u neposrednoj interakciji sa organima uprave predstavlja važan, ako ne i ključan pokazatelj kvaliteta pružanja javnih usluga, naročito na nivou gradova i opština gde se većina administrativnih postupaka i realizuje. Brzina [...]
