News
Advocacy is giving results: After Montenegro, Serbia joined the practice of publishing conclusions from PAR Special Group meetings
After Montenegro published the conclusions of the Public Administration (PAR) Special Group (SG) meeting in October 2017, becoming the first Western Balkan (WB) country to do so, Serbia decides to follow just a year later.
SIGMA Paper: Analysis of the Professionalisation of the Senior Civil Service and the Way Forward for the Western Balkans
This report analyses and compares the practices of the Western Balkan administrations – and distinguishes good practices from those that hinder the development of a more professional Senior Civil Service – to demonstrate to decision makers that a merit-based Senior Civil Service is useful.
The Third Meeting of the National Working Group on Public Administration Reform in Macedonia
7 June 2018 – The Third Meeting of the National Working Group on Public Administration Reform in Macedonia was attended by representatives of the WeBER Platform as well as a representative from the MISA.
Fourth Meeting of the WeBER Platform
The Fourth WeBER Platform meeting was held on 19th of June 2018, as a Video teleconference meeting (VTC), organised in the WeBER partners’ premises in each country.
Third Meeting of the National Working Group on PAR held in Belgrade
13 June 2018 – The Third Meeting of the National Working Group (NWG) on Public Administration Reform (PAR) in Serbia, was held in Belgrade attended by the representatives of the SIGMA/OECD, who presented the results of SIGMA 2017 Assessment for Serbia during the first part of the meeting.
Fourth WeBER Researchers’ Workshop
WeBER research team attended the Fourth WeBER Researchers' Workshop on 29th and 30th May 2018 in Budva, Montenegro.
WeBER: Example of long-haul efforts to bring in structural changes in an institutional environment
It is our pleasure to inform you that the European Commission’s Mid-term Evaluation of the Civil Society Facility for the Western Balkans and Turkey has recognised Project WeBER as one of the examples of long-haul efforts to bring in structural changes in an institutional environment.
Praxis Held Conference “Contributing to Public Administration Reform in Kraljevo”
On 29 March 2018, Praxis held a conference to present the results of the project Contributing to Public Administration Reform in Kraljevo.
WeBER lead researcher participates in 14th Eastern Partnership Panel on Governance and Public Administration Reform
The 14th meeting of the Eastern Partnership Panel on Governance [...]
Third WeBER Researchers’ Workshop
WeBER research team met on 26th and 27th March 2018 for the third workshop of researchers. The workshop was held at Hotel Xheko Imperial in Tirana.
Public Administration Reform in BiH: Seminar for Representatives of WeBER NWG
Seminar for NWG members in BiH, organised by Foreign Policy Initiative and SIGMA/OECD was held in Sarajevo on 15th March 2018.
Challenges for Public Administration Reform (PAR) in Serbia: Key Findings of the 2017 SIGMA Monitoring Report
On 13 March 2018, SIGMA/OECD organised a workshop "Challenges for Public Administration Reform (PAR) in Serbia: Key Findings of the 2017 SIGMA Monitoring Report" in Hotel Metropol, Belgrade.
Average effort of service providers in putting basic information on offered services online
The monitoring shows that availability of easily accessible basic information on services is still far from what might be expected.
Public information on citizens’ feedback regarding administrative services is lacking across the Western Balkans
Assessment shows that the majority of citizens across the Western Balkans believe that they do not have possibility to give their feedback on the quality of administrative services.
(Positive) Public perception of state administration’s citizen orientation
Assessment of the public perception towards the implementation of the citizen-oriented service delivery (tailoring service delivery according to the citizens' needs) in practice suggests there is a relatively positive perception across the Western Balkan countries with exception of Bosnia and Hercegovina (BiH).
Public Availability of Official Data on Public Service – Partial at Best
Public availability of official government data on public service in the Western Balkan (WB) countries is partial at best.
