Events
Group for Legal and Political Studies (GLPS) held media brunch
On December 2, at Soma Book Station in Prishtina, the Group for Legal and Political Studies (GLPS) held a morning meeting with media representatives to discuss the role of the media in reporting on developments and progress in Kosovo’s Public Administration Reform. The meeting brought together representatives from BIRN, [...]
IA held a National Working Group for Public Administration Reform in Podgorica
At the meeting, discussions revolved around the 2024 priorities of the Ministry of Public Administration and proposals from representatives of non-governmental organisations for improving public administration reform. Additionally, a Draft of guidelines for the implementation of a design thinking approach regarding governance issues at the local level was presented. [...]
National “Citizens First” conference: Towards citizen-oriented public services in Serbia
The European Policy Centre (CEP) organized the National “Citizens First” Conference – Toward Citizen-Oriented Public Services in Serbia, within the project Western Balkans Civil Society Empowerment for a Reformed Public Administration (WeBER 3.0). The conference addressed key topics related to improving public administration and service delivery to citizens, including placing citizens at the [...]
National Conference “Citizens First” Held in Podgorica
Podgorica, 30 October 2025 The National Conference “Citizens First”, organised in Podgorica, brought together representatives of public institutions, civil society organisations, experts and the business community to discuss the state of digitalisation and citizen-oriented public services in Montenegro. Held within the framework of the WeBER 3.0 project, the conference [...]
IA held a workshop on regulating employment in public institutions
On Friday, June 27, Institute Alternative organised a workshop titled “How to Regulate Employment in Public Institutions?”, which brought together representatives of ministries and trade union organisations. The aim of the workshop was to contribute to the discussion on how the upcoming Law on Public Institutions, which is currently [...]
WeBER Policy Lab: Workshop for Modeling and Simulation of an Integrated Service for Document Changes Due to a Change of Surname
A focus group with six women and in-depth interviews with five showed how this plays out in practice: lack of coordination between institutions, repeated visits, carrying documents between institutions although the law obliges institutions to exchange them, and reliance on blogs and lawyers’ websites in the absence of clear [...]
