WeBER research team met on 26th and 27th March 2018 for the third workshop of researchers. The workshop was held at Hotel Xheko Imperial in Tirana.

Seminar for NWG members in BiH, organised by Foreign Policy Initiative and SIGMA/OECD was held in Sarajevo on 15th March 2018.

On 13 March 2018, SIGMA/OECD organised a workshop "Challenges for Public Administration Reform (PAR) in Serbia: Key Findings of the 2017 SIGMA Monitoring Report" in Hotel Metropol, Belgrade.

The monitoring shows that availability of easily accessible basic information on services is still far from what might be expected.

Assessment shows that the majority of citizens across the Western Balkans believe that they do not have possibility to give their feedback on the quality of administrative services.